Shipping Policy
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Custom or specialty items may require additional processing time.
You will receive a confirmation email once your order has shipped.
Shipping Methods & Delivery Times
Delivery times vary based on location and shipping method selected at checkout.
Estimated delivery:
Standard Shipping: 3–7 business days
Freight Shipping (Large Items): 5–14 business days
Please note that delivery times are estimates and not guaranteed.
Freight & Large Item Shipping
Oversized items (such as bumpers, wheels, lift kits, etc.) may ship via freight.
A valid phone number is required for freight delivery scheduling.
The customer is responsible for inspecting freight shipments upon delivery.
Any visible damage must be noted with the carrier before signing.
Failure to report damage at delivery may void damage claims.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise specified.
Additional charges may apply for oversized or heavy items.
Order Changes & Cancellations
Orders may only be canceled before they ship.
Once an order has shipped, it cannot be canceled and must follow the return process.
Custom or special-order items may not be eligible for cancellation.
Returns Policy
Return Eligibility
We accept returns within 30 days of delivery, provided that:
The item is unused
The item is in original packaging
The item is in resalable condition
Proof of purchase is provided
Non-Returnable Items
The following items may not be returned:
Custom or special-order items
Installed or used parts
Electrical components
Clearance or final sale items
Return Process
Contact us at [email protected] to request a Return Authorization (RA).
Once approved, we will provide return instructions.
Ship the item back using a trackable shipping method.
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Damaged or Incorrect Items
If your item arrives damaged or incorrect:
Contact us within 48 hours of delivery
Provide photos of the damage and packaging
Keep all original packaging materials
We will work with you to replace the item or issue a refund where applicable.
Refunds
Refunds are processed once the returned item is inspected.
Approved refunds will be issued to the original payment method.
Processing time: 5–10 business days depending on your bank.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
We do not process direct exchanges.
If you need a different item, please return the original item and place a new order.